According to Deutschlandfunk, the refund kicks in when a trip on a stretch of nearly 100 kilometers takes ten minutes longer than usual. The rule applies to traffic jams caused by construction sites.
Italy is thus introducing a consumer-friendly measure that compensates drivers for unavoidable delays. The exact details of the refund, such as whether it will be automatic or upon application, are not yet known.
Source: www.deutschlandfunk.de
